I used to be on keep with reservations several situations for quite very long amounts of time. A person AA reservations and 1 agent told me it might cost me an extra $189.00 to fly out up coming morning then said that flights were being booked next day.
right after arrival at airport I used to be educated which the flights had been overbooked and I could reach Dallas the next morning but not to Las Vegas.
My spouse and I a short while ago took a trip on the Virgin Islands and returned on 3/11/13. Our Flight home on American Eagle flight 4891 was delayed for just take-off from St Thomas to San Juan. We have been imagined to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in The big apple following a two hour layover. We were reassured in St. Thomas that we'd make our connection and the plane would watch for the connecting travellers. When we arrived in San Juan we found our flight experienced now taken off. In endeavoring to solve this we ended up scolded for going to the Incorrect counter (We were despatched by an American Eagle employee towards the American ticket counter). Astonishingly nevertheless, While we experienced fully commited that “fake pas,†he was in the position to print a Jet Blue ticket from his American terminal! Luckily we were being lastly on our strategy to our destination – JFK in Big apple. Once we questioned about our baggage the American agent in San Juan wasn’t confident what to inform us. He mentioned that they had almost certainly missed the flight to JFK as well but to examine once we arrived there. As we predicted, our bags did not follow us to Big apple so we submitted a declare and were being sent on our way back again to Lisbon, CT three several hours clear of The big apple. The subsequent early morning, on 3/11/thirteen, we referred to as American Airlines about our baggage and that’s in which the runaround commenced. We had been initially instructed that our luggage Ought to have manufactured it to JFK that morning but they may not tell.
I have been an AA purchaser for over 25 yrs. Your service has grown to be disappointing to say the least. It is in all parts of service from check in to , tavel to baggage managing.
i obtained a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I used to be not able to utilize the ticket and experienced dr. Take note to confirm when getting in contact with a person of your agents I had been advised however the credit rating is fo r130.
Distressing more than enough to pay a large rate with the round-vacation ticket, distressing ample that there was a stop —— I've experienced a handful of non-stoppers going to Cleveland from Albany before. It helps make me worried about traveling.
I tried calling AA for restitution and been given a “variety letter†apologizing for my encounter.
Definitely the worst traveling experience I have ever experienced over a domestic flight! Late stry for no clear reason and took forty mins for getting to terminal. Then A different 40 to receive luggage. Awful.
My Mother had a worst working experience with AA flight.my Mother is eighty one yrs.outdated Girl who doesn't communicate English.We requested wheelchair support due to her arthritis in addition to a language problem.We had reconfirmed out request before her departure and a couple of days just before all alongside one another four instances.At DFW airport she required to alter aircraft.She bought off the aircraft and was instructed to anticipate a wheelchair support.After ready very long time no one arrived to help her.Resulting from not getting a wheelchair aid by the due date she skipped her connecting plane to N.J.Somehow she deal with to secure a plane although not right until upcoming early morning.Agent was helping her to produce an arrangement for her to remain overnight at the Airport.
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Last month, I traveled on Discover More Here American Airlines from Portland, Maine to Washington, DC. I can’t inform you sufficient about the superb service I acquired. I requested a wheelchair for both of those airports as well as chair and attendants were right there and went higher than and past the call to responsibility.
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The worst flight experience of my lifestyle was taking my spouse and children of sixteen on American Airways. Misplaced our luggage both strategies. We will not be traveling American all over again.